Welcome to our blog

This is the space where we will share e-commerce business and marketing insights and tips. Take a look at our latest blog posts below!
The words e-commerce written over a map of the world

E-commerce re-design. Is your site due an overhaul?

It is best practice to re-design your e-commerce site often. This does not mean big changes every time, but rather incremental changes based on the co ....

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Seven tactics to boost your e-commerce average order value featured image

Seven tactics to boost your e-commerce average order value

Whether you run a B2C or B2B e-commerce site, you need to pay attention to your average order value (AOV). In a nutshell, a higher AOV translates into more profit for your business. The strategies you use to boos ...

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Image of a clock with the words Client Loyalty in it

Four retention strategies for e-commerce

In any established business, once you’ve started to build your customer database, your focus should begin to shift to creating loyalty in those customers you have gained - in a word: retention. In a previous blog, ...

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Increase efficiency and reduce admin with a B2B e-commerce system

Increase efficiency and reduce admin with a B2B e-commerce system

In today’s competitive environment, your sales process needs to be seamless and efficient. Your business cannot afford to struggle with human errors like delays, duplications or sales orders incorrectly entered ...

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customer retention

Key factors in developing an e-commerce retention strategy

So your business is up and running and you have some customers coming through your (virtual) doors. If you’re following best practice, you also have a marketing plan in place that includes running promotions at ev ...

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Image of a woman using a laptop for live chat

Why your e-commerce business needs live chat

All successful businesses are built on customer loyalty. That loyalty is earned over time by providing excellent products plus a great customer experience throughout the sales process. When your B2B or B2C business ...

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Illustration of two hands holding gears together

B2B e-commerce: a solution for non-EDI customers

It’s time to move your B2B sales process online and you have some decisions to make. While some of your larger customers may already be using Electronic Data Interchange (EDI), most of your smaller ones can’t af ...

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How to grow your online business

B2B e-commerce: three layers to growth

"One of the biggest challenges faced by B2B online businesses today is how to consistently grow their orders. Implementing this three-layer approach can increase your sales exponentially," says our CEO, Jannie du To ...

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Sitting behind a tablet with gears coming out

E-commerce payment gateways – what works best?

When you’re setting up your e-commerce store, selecting the right payment gateway is critical. It impacts how much it costs you to do business, as well as how customers feel about buying from your online store. If ...

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