Welcome to our blog

This is the space where we will share e-commerce business and marketing insights and tips. Take a look at our latest blog posts below!
The words e-commerce written over a map of the world

E-commerce re-design. Is your site due an overhaul?

It is best practice to re-design your e-commerce site often. This does not mean big changes every time, but rather incremental changes based on the co ....

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Improve your order management process for e-commerce success

The success of any e-commerce business rests on how well it manages and fulfils orders. When your customers are satisfied (or preferably, ecstatic), your business thrives, making you money and opening up growth oppo ...

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Boost sales and delight customers with your e-commerce returns policy

Creating an e-commerce returns policy is often a low priority for business owners. Many would rather avoid the subject all together. After all, returns put a dent in immediate profits and the logistics can be daunti ...

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E-commerce product categorisation – a how-to guide

Product categorisation helps customers intuitively find what they want on your e-commerce site. If it’s not clear how your site is organised, you may lose customers who can’t be bothered to search too hard for w ...

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People buy from people they trust

Building e-commerce trust: 10 ways to help new customers feel safe

Before a customer buys from you for the first time, they need to feel extremely safe. After all, e-commerce doesn’t operate like a brick-and-mortar store and they can’t walk away with a product they have just pu ...

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Nine expectations of B2B online customers

Successfully meeting the expectations of your B2B online customers is critical. After all, the stakes are high - losing one B2B customer can cost you hundreds of thousands, if not millions. And without customers, yo ...

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Eight reasons your e-commerce store needs a mobile app

Simply running a responsive e-commerce site may no longer be enough. In our rapidly changing world, a mobile app that works in tandem with your online store will soon become a minimum requirement for success. If you ...

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E-commerce site search: making sales easy

The evolution of search engines has changed the online landscape. With engines run by Amazon and Google leading the e-commerce charge, shoppers have come to expect nothing less than instant results. When they’re r ...

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E-commerce site search – 30 features that build loyalty and trust

Site search is a critical part of your e-commerce sales process. It helps visitors find the products they’re looking for in your online store and makes it easy for them to select the right one for them. Unfortunat ...

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